Total: $0.00
Total: $0.00

Privacy Policy

ORDERDIRECT’S COMMITMENT TO PRIVACY

We respect your right to privacy. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the circumstances described in this Privacy Statement. In addition, your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information. The links below provide detailed information about our privacy practices:
This privacy statement (also referred to as OrderDirect’s Privacy Policy) explains our privacy practices for our customers who use our website, www.OrderDirect.ky.

WHAT IS PERSONAL INFORMATION?

Personal information is information that identifies an individual or that can be reasonably associated with a specific person or entity, such as a name, contact information, Internet (IP) address and information about an individual’s purchases and online shopping.

COLLECTION OF PERSONAL INFORMATION

We collect the personal information that you provide us, such as when you:

  • Sign up and become a OrderDirect.ky customer;
  • register to use OrderDirect.ky or sign up for news or notifications of specials or other promotions on OrderDirect.ky;
  • place an order or purchase products or services, online or otherwise;
  • contact us for any reason;
  • participate in a survey or promotion; or sign up for or participate in our various Member Services.

We may automatically collect some information when you visit our website, such as your computer’s IP address and operating system, the site from which you linked to us, your site activity, the time and date of your visit, and your purchases. This information may be collected through the use of “cookies” and web beacons. We also receive information from third parties who help us correct our records, prevent fraud, and provide Member Services or special promotions or products. We may combine any of this information with the other personal information we maintain about you.

USE OF PERSONAL INFORMATION BY ORDERDIRECT.KY

The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest and administer your account, including distribution of our own surveys and publications. For example, we may:

  • Alert you about product recalls or safety issues;
  • Communicate membership opportunities and programs; andM
  • Provide you with promotional information, such as coupons, offers and product recommendations, or information about Member Services (“Promotional Information”). If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information.

SHARING OF PERSONAL INFORMATION

We share information in these circumstances:

SHARING OF PERSONAL INFORMATION

We share information in these circumstances:

ORDER FULFILLMENT

We may provide to a third party information as necessary to fulfill an order you have placed with us.

MEMBER SERVICES

We offer special products and services to our members through third parties, such as rebates, financial and other business and consumer services (“Member Services”). We may share your name, postal address, email address and membership status, number and type (“Member Information”) with these third parties in order to notify you of their offerings, to determine whether, or at what level, you qualify for the products or services, and to evaluate new and existing products or services. If you prefer that we not share Member Information with third parties, you can contact us at any time.

However, if you apply for products or services, the information listed above, plus other relevant information you provide will be shared directly with the third parties who will be providing the requested products or services.

These third parties are required to use personal information we share only to provide the requested services. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their privacy practices and policies before disclosing information to them. Information you provide to third parties, may in turn be shared with us along with information about your use of the services. In some cases, these third parties may require as a condition of providing services to you that you authorize them to share information with us. If we terminate our relationship with a third party, information you provided to them may be returned to us, and we may provide that information to a new third party offering the same or similar services.

OTHER USES AND DISCLOSURES

In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of OrderDirect.ky, our Members, our employees or the public. Information about our Members, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger or sale of company assets or acquisition.

PROTECTION OF PERSONAL AND CREDIT CARD INFORMATION

We have physical, administrative and technical security measures in place to protect personal information from loss, misuse or alteration while it is under our control. We are required to collect, process and maintain payment card information in accordance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain debit card PINs or credit card security codes, or retain credit card numbers. Further, when you enter personal information online, that information is encrypted prior to transmission using a security protocol called SSL (Secure Sockets Layer). We also use SSL to allow you to securely view your online account and registration information.

Online account information is accessible only by using a password. You must keep your password confidential. You are responsible for all uses of www.orderdirect.ky by anyone using your password. Please advise us immediately at info@orderdirect.ky if you believe your password has been misused.

COOKIES

“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. OrderDirect.ky uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

OrderDirect.ky uses both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, unless you remove the cookie in the manner determined by your particular Internet browser. Disabling the cookie function for your Internet browser will restrict the online services you can use at the OrderDirect.ky website.

Like most web sites, our servers log your IP address, the URL from which you accessed our site, your browser type, and the date and time of your purchases and other activities. We use this information for system administration, troubleshooting, fraud investigation and communications from OrderDirect.ky (only).

Finally, we use web beacons to determine when and how many times a page has been viewed. Again, we use this information for our own marketing purposes.

Your browser will accept cookies and allow automatic collection of information unless you change the browser default settings. If cookies are disabled the web site will not load properly.

USE OF THE ORDERDIRECT.KY WEB SITE BY CHILDREN

We encourage parents to take an active interest in their children’s use of the Internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18, you should not provide information on the OrderDirect.ky website.

QUESTIONS OR CONCERNS

If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:

Email us at info@orderdirect.ky

CHANGES TO THIS STATEMENT

We may change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your personal information will be used. If we make a material change to how we use personal information and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.